Our Privacy Notice


We want to tell You


• what personal information we collect about you
• how we obtain your personal information
• how we use your personal information
• on what basis we use your personal information
• how long we keep your personal information
• who we share your personal information with
• how we protect your personal information
• which countries we transfer your personal information to
• your rights regarding your personal information


Some of the information we collect may include your “personal data”. Personal data includes your contact details. This policy was last updated on 20th January 2021, and must be read in conjunction with the our Terms of Service


We may collect personal information from you in the course of our business, including through your use of this website, when you contact or request information from us, when you engage our legal services or as a result of your relationship with one or more of our staff and clients.


The personal information that we process includes:


• Contact information, such as your name, postal address, email address and phone number(s)
• Financial information, such as payment-related information
• Identification and background information provided by you or collected as part of the work carried out on your behalf
• Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data
• Any other information relating to you which you may provide to us

How we collect your personal information


• We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing legal services
• We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff by phone or Face to Face.
• We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publically available sources

How we use your personal information


We collect and process personal information about you in a number of ways, including through the provision of services by us. We use that information:
• To provide and improve our services to you and to other clients, including handling the personal information of others you refer us to on your behalf
• To provide advice and assistance requested by you
• To manage and administer our relationship with you and our clients
• To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims
• For the purposes of recruitment

Our website


Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous. You may refuse the use of cookies or withdraw your consent at any time


Legal Services


We collect, create, hold and use personal information in the course of and in connection with the services we provide to our clients. We will process identification and background information as part of our business acceptance, finance, administration and marketing processes, including anti-money laundering, conflict and financial checks.

We will also process personal information provided to us by or on behalf of our clients for the purposes of the work we do for them. The information may be disclosed to third parties to the extent reasonably necessary in connection with that work. By instructing Us you consent to this.


Using your personal information as part of Legal Services


We may use your personal information on the following basis:
• To perform a contract, such as engaging with an individual to provide legal or other services
• For the establishment, exercise or defence of legal claims or proceedings
• To comply with legal and regulatory obligations
• For legitimate business purposes. Please see ‘How we use your personal information’ for more detail

Do we keep your personal information?


Yes. Your personal information will be retained in accordance with our data retention policy which categorises all of the information held by Us under data protection law and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and our business purposes.


Do we share your personal information?


Yes In order to provide our services, we need to allow others instructed by Us on Your behalf , 3rd Party providers and our and their staff access to the information you provide. We keep a record of all correspondence to help us keep track of the enquiries we receive, to comply with the law and our SRA requirements.


We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:
• Our professional advisers and auditors
• Suppliers to whom we outsource certain support services such as word processing
• Our IT service providers
• Third parties engaged in the course of the services we provide to clients and with their prior consent, such as barristers, local council, technology service providers like case management services

Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies.

While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.


In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets, but only after assuring ourselves that the personal data will be kept confidential. If the business is sold, personal data will be one of the transferred assets.


We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.


How we protect your personal information


We employ IT Specialists who ensure through a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.



The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.
Your principal rights under data protection law are:

  1. the right to access;
  2. the right to rectification;
  3. the right to erasure;
  4. the right to restrict processing;
  5. the right to object to processing;
  6. the right to data portability;
  7. the right to complain to a supervisory authority; and
  8. the right to withdraw consent.

You are entitled to request details of the information we hold about you and how we process it.

You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation.

You may also have the right to lodge a complaint in relation to Our processing of your personal information with a local supervisory authority.


If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.


You can withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you withdraw your consent could mean that we are unable to carry on acting for You and perform the actions necessary to achieve the outcome you want or the purposes set out above. Also you may no longer be able to make use of the services and products offered by us.


Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.


Updating Personal Information


We will ensure that your personal information is accurate and up to date. If your personal information changes or if you no longer wish to receive information from us please let us know and we will correct, update or remove your details. This can be done by emailing us through the Contact Page of the Website


Our details


This website is owned and operated by E A Harris & Co Ltd, a limited company registered in England and Wales (Registered Number 06003687 who are also authorised and regulated by the Solicitors Regulation Authority, Reference Number : 449641


Our principal place of business is at The Old Transport House, 52-54 Chester Road East, Shotton, Flintshire CH5 1QA UK
You can contact us by post, to the postal address given above, using our website contact form, by telephone and email.


The Director in charge of Data Protection for E A Harris & Co Ltd is Gary Connah. In this Privacy Policy, and for the purposes of the General Data Protection Regulation, the data controller is E A Harris & Co Ltd (trading as E A Harris & Co) of The Old Transport House, 52-54 Chester Road East, Shotton, Flintshire. CH5 1QA ( “we”,” our” or “us”).


Copyright


E A Harris & Co Ltd. is, unless otherwise stated, the owner of the copyright and contents of the website. No part of this website may be copied, published, distributed, extracted, or reproduced in any material form (including photocopying, photographing, tracing or storing it in any medium by electronic means) without our prior written consent.